Purchased Spring Air pillow top chestnut 1/19/15 this mattress is not worth the money i spent was suppose to get King Mgm mattress set but Factory Direct in Waterloo,Ia played games so i ended up with this piece of s**t. The sides are bulging, thread is lose around the...Read more
We purchased a Spring Air Raiden at a local furniture store for $1699.95. We laid on the mattress in the store but that doesn't even begin to compare to a full nights sleep. Both my husband and I sleep on our sides but turn often due to back issues. After a short...Read more
Chatham And Wells Review
Company are a bunch of thieves. Will not honor warranty. Hang up phone. Will not answer questions. Avoid at all costs.
We bought a cal King Green back supporter model. Have had it for less than 6 months and it's already so indented in where my husband and I sleep we feel like we are sleeping in a hammock! It's terrible, absolutely hate it and nothing we can do about it. Their...Read more
Short Review on June 30, 2016
Horrible bed, even worse customer service!
This is the letter I sent to Corporate and the local manufacturer: The Spring Air mattress #1533, we purchased from our local Raleigh, NC Home Comfort store, and manufactured in Greensboro, NC, is a piece of ***!!! Even though it sunk from body impressions very soon...Read more
Not happy with this company... Bought an expensive mattress around 9 years ago and it's sagging. I called to see if someone could come to the house to see if it can be evaluated for possible replacement. Spring Air will NOT honor their warranty. Based from a...Read more
Purchased Durado Model $2500 worth 3 years ago. This past year has been horrible due to deep body indentations. So called pillow top is now @1 inch high with huge lump down center of mattress. Contacted Spring Air headquarters with pictures and original receipt, no...Read more
Back Supporter Review
Poor customer service! Not honoring warranty!
i have one complaint ..but is from malaysia... it's spring air matterss. is all item well have wararity 10yrs? this yr(2015) january i have going one company in malaysia selangor .sungai buloh...one factory have make spring air brach product...they have a warehouse...Read more
Do you have something to say about Spring Air Mattress? What happened? What can we help you with?