Short Review on June 30, 2016
Horrible bed, even worse customer service!
This is the letter I sent to Corporate and the local manufacturer: The Spring Air mattress #1533, we purchased from our local Raleigh, NC Home Comfort store, and manufactured in Greensboro, NC, is a piece of ***!!! Even though it sunk from body impressions very soon...Read more
Not happy with this company... Bought an expensive mattress around 9 years ago and it's sagging. I called to see if someone could come to the house to see if it can be evaluated for possible replacement. Spring Air will NOT honor their warranty. Based from a...Read more
Purchased Durado Model $2500 worth 3 years ago. This past year has been horrible due to deep body indentations. So called pillow top is now @1 inch high with huge lump down center of mattress. Contacted Spring Air headquarters with pictures and original receipt, no...Read more
Back Supporter Review
Poor customer service! Not honoring warranty!
i have one complaint ..but is from malaysia... it's spring air matterss. is all item well have wararity 10yrs? this yr(2015) january i have going one company in malaysia selangor .sungai buloh...one factory have make spring air brach product...they have a warehouse...Read more
Dear I'm one of your customer from long time.This letter to complain about my mattress and I want to fined solution for my problem.I bought my mattress from one of your branch in Qatar before 4 years and now it's damaged.I contact with them to solve my problem they...Read more
Bought Spring Air Mattress November 2014. Salesman pitched the mattress because I have back issues. Paid $929.66 for a Calif. King Berkshire Ultra Plush. Was told there was a warranty and I would have no problems if I had "any issues". Salesman from Mattress...Read more
It keeps you awake. Every time you move, it sounds like it's filled w/ a thousand plastic bags. When and if my husband stays awake, he wakes me up in the night and vise versa. Even when I'm sound asleep. I got this mattress hoping it would last me forever. I hadn't...Read more
I called to see if they would be interested in any signage such as trade show graphics banners etc. Like the big ones hanging on the outlet. She was so rude in her response . She practically hung up as I was in mid sentence. It must have escaped her that there is a...Read more
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