I purchased a spring air mattress in Sept 2012. I couldn't be more unsatisfied with our purchase.
We spent about 2k and 3-4 years later(issues started 1 year ago) the mattress has two large indentations about a 6 inches deep on each side. We've flipped it, turned it, done the hokey pokey and the mattress has two large indentations on each side . We both toss and turn and wake up with aching backs. I'm trying to work with Spring Air and the company that sold us the mattress.
Problem is I only have the tags on the mattress and the shipping receipt but not the receipt and not getting very far. The tags show model #1120 and date of manufacturer 9/2012.
At this point I'm considering a tax deduction donation as I likely would not want another spring air.
This reviewer shared experience about bad quality and wants this business to offer any options to resolve the issue. The author is overall dissatisfied with Spring Air Mattress. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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