Spring Air Mattress - Warrenty
Mattress has defects and I want to associate came out and said that the defects was so bad that he could see them from the bedroom door but the company that it was purchased from says that you guys say it’s normal to have those intentions and your mattress so I need someone to contact me so we can speak about it thank you
My wife and I bought a Spring Air Mattress in September 2017. By January 2018, the mattress had developed a 3 inch dip on my side of the bed. I weigh 180 pounds and the bed frame is solid and provides ample support underneath the mattress. An inspector from the store...Read more
Spring Air Mattress - Need a new mattress
Last year mattress went bad
Two years ago I purchased a mattress for my son the Spring Air Back Supporter. Two months ago I reached out to Metro Mattress where I purchased because the middle of the mattress was sinking in the middle. They had someone come out and take pictures and it was approved...Read more
My Spring Air memory foam bed is seperating on both sides. A representative from Spring Air came out for warranty and ehen he got back with me he said that mattress was in warranty but warranty was void because of a stain in the middle of the bed. Which has nothing to...Read more
Spring Air Mattress - Pillow top sinks in too much
Brought this high end mattress from Furniture land south and it is horrible. Sink in too much. The only good thing is that is is a quiet mattress with turning because you will be turning all night.
I would like to submit a service request form but don't see any place on the company's website where this can be found. The nearest factory is in Frenso and I don't see how that is a reasonable destination for me to personally pay for transportation to that location....Read more
Rude, ignorant, arrogant people who barely speak English. Total *** artists, avoid at all costs. Also dba Grand Rapids Bedding Company on ebay. R Clapp, a relative of Spring Air President Kenneth Clapp using Grand Rapids Bedding Company as a "front" for clocks, and...Read more
I didn't like
- R clapp using company for clock parts on ebay
Spring Air Mattress - Mattress Review
I purchased my first Spring Air mattress at Metro Mattress in November of 2013. I have already had this mattress replaced in May of 2015- not even 2 years!!! Sagging holes, popping springs, fabric is rippling. The quality does NOT match the price for these mattresses! Would never recommend this company to anyone! Should've stuck with Sealy!
I purchased a spring air mattress in Sept 2012. I couldn't be more unsatisfied with our purchase. We spent about 2k and 3-4 years later(issues started 1 year ago) the mattress has two large indentations about a 6 inches deep on each side. We've flipped it, turned it,...Read more
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